The Sweet D.O.S.E
At The Sweet D.O.S.E, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.thethesweetdose.in, make a purchase, or interact with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1 Personal Information
When you create an account, place an order, or interact with us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
1.2 Non-Personal Information
We may also collect non-identifiable data such as:
- Browser type
- Device information
- IP address
- Website usage and interaction data
This information helps us analyze trends, improve website performance, and enhance user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process payments, fulfill orders, and deliver purchased products.
- Service Improvement: To enhance our products, services, and website functionality.
- Customer Support: To respond to inquiries, complaints, and support requests.
- Marketing & Promotions: With your consent, to send newsletters, offers, and promotional communications (you may opt out anytime).
- Security & Fraud Prevention: To protect against unauthorized transactions and ensure platform security.
3. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal data.
- Secure servers and restricted access
- SSL encryption for sensitive information such as payment details
⚠️ Please note that while we strive to protect your data, no internet transmission method is 100% secure, and absolute security cannot be guaranteed.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share data in the following situations:
4.1 Service Providers
Trusted third-party partners such as:
- Payment gateways
- Shipping and logistics partners
- IT and hosting service providers
These partners use your data only to perform services on our behalf.
4.2 Legal Compliance
We may disclose information if required to:
- Comply with legal obligations
- Enforce our policies
- Protect our rights
- Prevent fraud or misuse
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Track website interactions
- Improve performance and functionality
You can manage cookie settings through your browser. Disabling cookies may limit certain site features.
6. Your Rights and Choices
6.1 Access & Update
You may access, update, or correct your personal information by:
- Logging into your account
- Contacting us directly
6.2 Opt-Out of Marketing
You may unsubscribe from promotional emails at any time by:
- Clicking the “Unsubscribe” link in emails
- Contacting us directly
6.3 Data Deletion
You may request deletion of your personal data.
Some information may be retained if required by law or for administrative purposes.
7. Third-Party Links
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of external websites.
Please review their privacy policies separately.
8. Children’s Privacy
- Our website is not intended for individuals under 18 years of age.
- We do not knowingly collect data from children.
- If such data is identified, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any significant changes will be communicated via:
- A notice on our website, or
- Email notification
The latest version’s effective date will be displayed at the top of this page.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@thesweetdose.in
📞 Phone: +91 8999120680